Simple line drawings of a house with shield and security lock icons.

 

Privacy Policy

 

Dan Mackenzie Creative

Effective Date: 1 September 2025


Last Updated: 1 September 2025


This Privacy Policy explains how Dan Mackenzie Creative ("Dan Mackenzie", "we", "us", or "our") collects, uses, and protects your personal information when you visit, interact with, make a booking, or purchase from any of our platforms, including danmackenzie.co.uk and gallery.danmackenzie.co.uk. Your use of our services constitutes acceptance of this policy.

1. Contact Information

If you have questions or wish to exercise your privacy rights, contact:

Dan Mackenzie Creative
The Cabin, Brownshill Road
Stroud, Gloucestershire, GL6 8AS, United Kingdom
support@danmackenzie.co.uk

You may lodge complaints with the UK Information Commissioner's Office (ICO):
https://ico.org.uk | Helpline: 0303 123 1113

2. Personal Data We Collect

2.1 Collection Methods

We collect personal data in the following ways:

  • Directly from You: When you book, create an account, or communicate with us.
  • Automatically: Via cookies, tracking pixels, and analytics on our website, gallery, or store.
  • From Third Parties: Including Pixieset, Stripe, Google Analytics, and advertising platforms.

2.2 Types of Data Collected

  • Contact details (name, address, email, phone)
  • Booking/order details
  • IP address, browser info, device IDs, time zone
  • Pages viewed, interactions, analytics
  • Payment info (processed by Stripe—never stored by us)

3. How We Use Your Information

  • To fulfil, manage, and deliver bookings and orders
  • To provide client galleries, downloads, and print products
  • For customer support and inquiries
  • For analytics, website improvement, and fraud prevention
  • For communicating updates, offers, and confirmations (opt-out available for marketing)
  • For legal, regulatory, and compliance requirements

4. Cookies & Tracking

We use first- and third-party cookies to enable site functionality, analytics (Google Analytics), advertising (Meta Pixel, Google Ads), and secure payment (Stripe). Cookies can be managed via our consent tool or your browser. Disabling cookies may impact your use of the site. See our Cookie Policy for full details.

5. Sharing Personal Information

We only share data with trusted third-party providers necessary for business operations, order fulfilment, or technical functions. These include:

  • Pixieset (galleries/store)
  • Stripe (payment processing)
  • Print fulfilment labs and shipping carriers
  • Google Analytics, Meta/Facebook (advertising)

We do not sell or share personal data for unrelated marketing purposes.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccuracies
  • Request Deletion of your data
  • Restrict or object to processing
  • Withdraw marketing consent

Email support@danmackenzie.co.uk to exercise these rights. If unresolved, contact the ICO.

7. Data Retention & Security

  • Orders/bookings kept indefinitely unless you request deletion (subject to legal retention requirements).
  • Marketing/contact data kept until you opt out.
  • All payment data handled by Stripe. Website and gallery use SSL encryption and security measures to prevent misuse and fraud.

8. International Data Transfers

Some data may be processed or stored outside the UK (e.g., Pixieset, Stripe). All transfers comply with UK GDPR and are subject to appropriate safeguards.

9. Third-Party Links

Our platforms may link to third-party sites. Their privacy practices may differ from ours—review their policies before sharing information.

10. Changes to This Privacy Policy

We update this policy when necessary to reflect legal changes, business updates, or new features. Updates will be posted at danmackenzie.co.uk/privacy/ and the effective date revised. Material changes may be announced via email or prominent notice.