Accessibility Statement

2.1 Current Features

Our website includes:

• Alternative Text: Images include descriptive alt text
• Keyboard Navigation: All interactive elements are keyboard accessible
• Colour Contrast: Text and background colours meet minimum contrast ratios
• Responsive Design: Content adapts to different screen sizes
• Semantic Markup: Proper HTML structure for screen readers
• Form Labels: All form fields have associated labels

2.2 Ongoing Improvements

We are actively working to improve accessibility through regular accessibility audits, user testing with assistive technologies, implementation of best practices, staff training, and updates to maintain compatibility.

3.1 Creative Services

For photography and design services, we provide: Alternative formats for documents and presentations, audio descriptions for visual content, large print options, digital accessibility, and consultation adaptations with flexible meeting formats.

3.2 Strategic Consulting

For research and consulting services: Reports and analyses in screen-reader friendly formats, alternative presentation formats, multiple communication channels, flexible delivery methods, and technical assistance for accessing digital platforms.

3.3 Event Management

For event planning: Assessment and selection of accessible venues, accommodation support, sign language interpreters and assistive listening devices, dietary accommodations, accessible transport options, and materials in multiple accessible formats.

4.1 Supported Technologies

Our website and services are designed to work with:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Voice Recognition Software: Dragon NaturallySpeaking and similar
• Keyboard Navigation: Full keyboard access without mouse
• Browser Zoom: Support for browser magnification up to 200%
• High Contrast: Compatibility with high contrast browser settings

5.1 Contact Options

We provide multiple ways to contact us:

• Email: support@danmackenzie.co.uk
• Phone: +44 (0) 7395 256426 (voice calls)
• Text Relay: UK Relay service supported
• Online Forms: Accessible contact forms
• Post: Traditional mail for written communication

5.2 Response Accommodations

Format Preferences: Communications provided in your preferred accessible format. Language Support: Clear, plain language in all communications. Response Time: Extended response times available if needed. Alternative Communication: Video calls, voice calls, or written communication as preferred.

6.1 Support Available

If you need assistance: Contact us immediately using any method above. We'll help troubleshoot accessibility problems, provide content in your preferred format, and offer personal assistance for complex needs.

6.2 Report Accessibility Barriers

Please report: Specific website pages or features not accessible, service access difficulties, improvement suggestions, or positive feedback on features that work well for you.

7.1 Regular Testing

We conduct regular assessments: Automated testing for common issues, manual testing with screen readers and assistive technologies, user testing with disabled users, and professional third-party audits annually.

7.2 Continuous Improvement

Our process includes: Monthly performance reviews, systematic issue tracking and resolution, ongoing staff training, and technology updates for compatibility maintenance.